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Privacy Policy

We are Plymouth Plus ("Plymouth Plus/we/us"). At Plymouth Plus, we take your privacy seriously. Your trust is our most important asset. This privacy policy explains how Plymouth Plus may collect information from you via our website and how that information may be used. If you have any queries regarding this policy, please contact us at legal@plymouthplus.co.uk.

By browsing and using our website, you agree to this policy governing your use of the website. If you do not accept this policy, you must not use our website.

This policy applies only to this website and not to any other websites to which we provide links. If you visit a third-party website through a link on our site, you should review their privacy policy, as Plymouth Plus is not responsible for their data practices.

We may update this privacy policy from time to time without prior notice. You should review this policy regularly when visiting our site.


Collection of Information

Collection of Personal Information

We will only collect personal information from you (such as name, email address, telephone number, etc.) when you provide it voluntarily, for example, by filling out registration or enquiry forms or sending us an email. Please do not submit your personal data if you do not wish for us to collect it.

Examples of where we may collect your personal information include:

  • If you subscribe to our newsletter or other communications.
  • If you enter a contest or promotion, we may ask for your name, address, and email address to administer the contest and notify winners.
  • If you contact us for inquiries or customer support, we may keep a record of our communication.
  • If you engage with any interactive features on our website, such as comment sections, storytelling submissions, or event sign-ups.

Collection of Other Information

In addition to personal information, we may collect non-personal information automatically when you visit our site. This may involve the use of cookies and web beacons. A cookie is a small text file that is stored on your device when you visit our website, allowing us to recognize your device and remember preferences for future visits.

The information collected by cookies and web beacons is not personally identifiable and may include:

  • General information about your computer settings (e.g., operating system, browser type, and version).
  • Your connection to the internet, including your IP address.
  • Browsing patterns and timings of visits to our website.
  • General geographical location.

You can control cookie settings in your browser. However, disabling cookies may affect your experience on our website.


Use of Your Information

We may use the information we collect, including personal information, for the following purposes:

  • To provide and personalize your experience on our website.
  • To communicate with you, including responding to inquiries and providing updates on our latest stories, mysteries, and historical findings.
  • To administer contests, promotions, or other interactive features.
  • To monitor and improve our website and services.
  • To prevent and address fraud, security breaches, or unlawful activities.
  • To comply with legal obligations and regulatory requirements.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information with trusted third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist in operating our website, managing email communications, or processing data.
  • Legal Compliance: We may disclose information if required by law, regulation, or legal proceedings.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the business transaction.

Security and Data Protection

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of online data transmission is entirely secure. By using our website, you acknowledge that we cannot guarantee absolute security.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.


Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal and operational requirements.
  • Object to processing of your personal data for marketing purposes.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@plymouthplus.co.uk.


Changes to This Policy

We may update this privacy policy from time to time. Any significant changes will be posted on this page with an updated revision date. By continuing to use our website, you agree to the updated terms.


For any queries or concerns about this privacy policy, please contact us at legal@plymouthplus.co.uk.